AI Service Advisor for Auto Repair Shops

Every missed call is a repair order — waiting to happen.

intuService answers instantly, triages the problem like a real advisor, books the appointment on today's actual schedule, and texts the confirmation — before the team even sees a voicemail.

Seamless Integration · Live in Weeks
Live callintuService AI
Alex Reed · 2019 Honda Civic0:41
80%
of callers who hit voicemail never leave one
85%
of those callers don't try calling back
1 in 3
customers now expect to book online, not on hold
24/7
intuService answers — nights, weekends, holidays

Industry figures on missed-call behavior, cited for context — not intuService-specific results.

The Product

Smarter than voicemail. Faster than your front desk.

intuService is grounded in real vehicle and service knowledge — not a script tree. It answers the way a good service advisor would, on every single call.

Voice

Natural, human-paced calls

Handles interruptions, follow-up questions, and real conversation — not a rigid menu tree. It waits for you to actually finish a thought before it answers.

Booking

Live appointment booking

Checks the shop's real bay schedule — today or weeks out — and books the open slot while the caller is still on the line. No double-booking, no past-due times.

Diagnostics

Vehicle & fault-code grounding

Decodes a VIN, checks open recalls, and matches symptoms to likely causes — real service knowledge, not a script that only knows hours and pricing.

Upsell

Reason-first recommendations

Suggests one genuinely relevant add-on with an honest reason — never just because there's a coupon — and only when the caller isn't stressed or in a hurry.

Confirmation

Instant multi-channel confirmation

Text, WhatsApp, and email the moment the appointment is booked, with the shop address and directions if they want them.

Handoff

Live human handoff

Routes straight to a person for anything safety-critical, or whenever a caller needs one — it knows the line between what it can handle and what a human should.

Getting Live

From first call to full coverage in two weeks.

Call log 01

Connect your line

Shop hours, pricing, and services loaded in. No hardware to install, no phone swap.

Call log 02

Shadow mode

intuService runs alongside your current line so nothing changes for customers yet.

Call log 03

Go live

Full coverage, with daily call review while your team gets comfortable with it.

Call log 04

Track & tune

A weekly summary of calls answered, jobs booked, and revenue recovered.

Under the Hood

It books into a real bay, not a guess.

Every slot intuService offers on a call is checked against the shop's live bay schedule first — so what it books is what actually shows up on the board your team works from.

  • Never double-books a bay, never offers a time that's already passed
  • Sizes each job by service type, so the board stays realistic
  • Same-day or weeks out — the schedule it reads from is always current
Book a baySpringfield Auto · 30 min
June 2026
‹›
SMTWTFS
Available times
Illustrative — the same board shape intuService books real appointments into.
Try It Yourself

Don't take our word for it. Call it.

This is a live connection to the actual intuService voice agent — the same one that answers real calls for a real shop. Say hello.

This is the real thing
Not a mockup — you're talking to the same voice agent a shop's customers reach.
It listens like a person
It waits for you to finish a thought before it answers, and doesn't talk over you.
Try a real scenario
"My brakes are squeaking" or "I need an oil change tomorrow" both work.
Available
Jacqueline
AI Service Advisor

Tap to talk — Jacqueline picks up instantly.

The Platform

The AI Service Advisor is Stage 1.

intuService is built to grow into the rest of shop operations — on your timeline, not ours. These aren't priced or scoped yet; they become real conversations once Stage 1 is proven in your shop.

Future stage

Work Order Coordination

Automated technician assignment and job status tracking, layered on your existing shop management system — bay scheduling itself is already live in the AI Service Advisor.

Future stage

Inventory & Parts Management

Automated parts availability checks and reorder triggers tied to the jobs actually on your board.

Future stage

Warranty & DVI Follow-Up

Automated follow-up on inspection findings and warranty claim status.

Pricing

Call capacity that grows with your shop.

Pricing covers the AI Receptionist. No setup fee, no long-term contract to start.

Pay-As-You-Go

Flexible calls, no commitment

$0.85/call
Includes 3 min/call · then $0.24/min
  • —24/7 AI call handling
  • —Live appointment booking
  • —SMS confirmations
Most popular

Starter

Single-location shops

$99/mo
550 min pool ≈ 220 calls/mo · overage $0.24/min
  • —Everything in Pay-As-You-Go
  • —Priority call routing
  • —Weekly performance summary

Growth

Higher-volume single locations

$199/mo
1,300 min pool ≈ 520 calls/mo · overage $0.22/min
  • —Everything in Starter
  • —Custom call-routing rules
  • —Dedicated onboarding session

Multi-Location

3–15 location groups

Custom
Volume discount per site
  • —Everything in Growth
  • —Cross-location reporting
  • —Dedicated account contact
Every plan

24/7 AI call handling · calendar/appointment integration · caller & vehicle detail capture · full transcripts & call summaries · SMS confirmation · baseline technical/fault-code grounding · 15-day free trial.

Questions

Frequently asked

Does this replace my front desk staff?+

No. intuService handles overflow, after-hours, and busy-signal calls, and can hand off to your team live during business hours whenever a caller needs a person.

Does it work with my current shop management system?+

Yes. intuService is built to sit alongside Tekmetric, Shop-Ware, Mitchell 1, or a standalone calendar — it does not require replacing anything you already use.

What happens after the free trial?+

You choose the plan that fits your call volume, or stay on Pay-As-You-Go with no commitment. There's no auto-upgrade and no setup fee either way.

Is job coordination or inventory management available now?+

Not yet — those are future stages of the platform, built once the AI Receptionist has proven itself in your shop. No pricing or commitment applies to them today.

What does intuService sound like?+

Natural and conversational, not a script tree — it understands follow-up questions the way a service advisor would. Hear it yourself in the live demo above.

Stop losing customers to a ringing phone.

15-day free trial. No setup fee. Live in two weeks.